MFR Kit MFR Kit Birmingham, UK
Customer Support — Birmingham, UK

Contact MFR Kit Customer Support

Have a question about a specific product or an existing order? Our team in Birmingham is ready to assist you. We provide expert advice on selecting the right mobility tools for your specific needs and can help with any technical inquiries regarding our equipment.

MFR Kit foam roller close-up in studio lighting
Hands using a muscle massage roller
Product Inquiries · Technical Support
01

Direct Communication

The most efficient way to reach us is via email at [email protected]. We aim to respond to all inquiries within 24 hours during the business week. Whether you need help with sizing for a knee sleeve or advice on which foam roller density to choose, our team is happy to help.

Our staff are familiar with every product in our range, from peanut massage balls to resistance bands and back support cushions. If you are stretching for beginners or building a body stretching routine at home, we can point you toward the right myofascial release tools and explain how they differ in density, texture, and size.

02

Telephone Inquiries

If you prefer to speak with someone directly, you can call us at +44 121 495 4504. Our phone lines are open during standard UK business hours, Monday through Friday, 9:00 to 18:00.

We can provide immediate assistance with order tracking, product availability, and general questions about our fitness equipment range. Calling is a good option if you need a quick answer on which pilates mat thickness suits your floor surface, or whether a particular knee brace for sports is in stock and ready to ship.

03 — Our Location

Our Birmingham Location

Administrative Office

MFR Kit is located in the heart of the West Midlands. You can reach us by mail or visit our administrative office at:

88 Wellness Way, Edgbaston
Birmingham, B15 2TH
United Kingdom
Phone
+44 121 495 4504
Email
[email protected]
Hours

Mon–Fri: 9:00–18:00

This address is for administrative purposes only. All product returns must be authorized via email before sending anything to this location.

04 — Bulk Orders

Wholesale and Gym Inquiries

Are you a gym owner or fitness instructor looking to kit out your studio? We offer bulk pricing on yoga mats, foam rollers, and resistance bands. Contact our sales team through the email above to discuss your requirements and receive a customized quote for your facility.

Whether you are stocking a commercial gym floor with muscle massage rollers and massage balls, or equipping a small pilates studio with pilates mats and stretching equipment, we can put together a package matched to your space, budget, and member profile.

Request a Quote
05 — Your Input

Feedback and Suggestions

We are always looking to improve our product selection and the information we provide. If there is a specific mobility tool you are looking for that we do not currently stock, please let us know.

Customer feedback is a vital part of how we grow and serve the UK athletic community. Your suggestions help us decide which foam rolling exercises guides, joint mobility equipment, and gentle fitness equipment to add next.

Share Your Suggestion
Resistance bands arranged on dark surface
06 — Community

Social and Community

Stay updated on new product launches and recovery tips by following our digital updates. While we prioritize email for customer support, our social channels are a great place to see our equipment in action and learn new stretching routines shared by our community of users.

You will also find practical demonstrations — from foam rolling exercises and how to release muscle knots, to stretching for stiff back and safe exercises for knees — shared by people who use these tools every week.

Email Support [email protected]

Responses within 24 hours, Mon–Fri.

Phone +44 121 495 4504

Mon–Fri: 9:00–18:00 UK time.

Address

88 Wellness Way, Edgbaston, Birmingham, B15 2TH, United Kingdom

Administrative office — returns by email authorization.

Need More Guidance?

Learn How to Use Your Mobility Tools

Our recovery guide covers foam rolling exercises, stretching for beginners, and mobility tools for seniors. If you still have questions after reading, our team is one email or phone call away.